By facing challenges associated with new information technology and social innovation, we provide digital solutions that take shape alongside our customers’ dreams.
Resolving customer issues by using cutting-edge technologies and a wide range of business knowledge cultivated through experience with large-scale systems development.
Each customer faces different issues depending on their industry and business operations. In order to resolve these issues, we construct optimal systems by not only developing business systems, but also by proposing BPR*1 and by applying package products and cloud services. By making maximum use of each employee’s business knowledge, know-how, and skills, rather than operating as a group of engineers, we support our customers in their efforts to maximize their ROI*2.
Main details of the business
*1 BPR: Business Process Re-engineering
*2 ROI: Return on investment
Providing support for the resolution of issues at operating sites by establishing and improving IT service management (ITSM) together with the customer.
At sites where systems are being constructed, the establishment of operational design has a greater tendency to be put off than the establishment of functional design.
As a result, measures taken at sites where existing systems are operating tend to begin and end by addressing obvious problems, and the site is unable to move forward with improvements.
To resolve this issue, we support the establishment and improvement of IT service management suited for the customer’s environment, based on our standard operating process system. This system represents the standardization of the know-how we have accumulated.
Main details of the business
Providing a variety of package products to meet customer needs, and solutions specialized for each business.
Modern society is on the verge of the IoT era, in which a variety of things, from computers to the devices we use in our everyday lives, are connected to the internet. Hitachi Social Information Services, Ltd. provides a wide range of solutions that make effective and efficient use of large volumes of data.
By providing platform solutions such as BA*3, BI*4, and artificial intelligence, we support the utilization of data in society and at corporations.
Main details of the business
*3 BA: Business Analysis
*4 BI: Business Intelligence
Websites are indispensable tools for digital communications. A great deal of information is distributed over websites, and high expectations exist regarding future improvements in the user experience provided by such sites.
By providing solutions such as a universal design solution for websites, Hitachi Social Information Services, Ltd. provides support for website improvements.
Main details of the business
As more and more areas adopt comprehensive regional care systems for services in the medical and healthcare fields, our customers are experiencing significant changes in the environments in which they operate.
Hitachi Social Information Services, Ltd. provides a wide range of data utilization and business optimization solutions for fields such as healthcare, long-term care, preventative medicine, health management, business management, and marketing.
Main details of the business
As incidents related to cyberattacks and information leakage increase, it has become an urgent matter for society and for corporations to take measures for handling security incidents.
Hitachi Social Information Services, Ltd. provides solutions focused on protecting information such as the contents of paper documents and email, as well as secure network environments that utilize authentication technology.
Main details of the business
As more and more general-purpose systems are adopted by society and by corporations, it has become more difficult to select the most appropriate solution for each specific industry or operation.
By providing a variety of solutions and services specialized to suit each industry or operation, Hitachi Social Information Services, Ltd. helps to resolve our customers’ issues.
Main details of the business
